National Administrative Support Specialist - Remote in Portland, OR

Portland, OR

Friends of the Children is looking for an extraordinary professional to join our national team.  Are you flexible, detailed orientated and ready to be part of a dynamic growing organization?  Is working for an organization that inspires you a critical aspect of your job search?  We may have the perfect career for you.

Our mission is to impact generational change by empowering youth who are facing the greatest obstacles through relationships with professional mentors for 12+ years no matter what. As the Administrative Support Specialist, you will work closely with several teams to provide the support needed to achieve our ambitious scaling plan to serve as many children as possible.  

The Administrative Support Specialist is responsible for executing support activities for our national expansion and scaling efforts, our racial equity work, as well as our general operations. The Administrative Support Specialist must understand, support, and do whatever is necessary to promote the organization’s mission, vision, values, and principles as well as be able to clearly articulate the organization’s function.

This position will be mostly remote, with approximately 25% of the time in the Portland, OR office.

Salary Range: 45K - 54K

Overview

This position supports four key areas:

  • Expansion (includes Marketing and Fundraising) – 45% of time
  • Operations – 25% of time
  • Equity – 20% of time
  • General – 10% of time

Key stakeholders in these areas will include: the national executive team; national operations, marketing, and fundraising teams; National Board; National Racial Equity Committee; Native American Advisory Group; network leaders

Core responsibilities include:

  • Scheduling: manage executive team calendars; schedule internal and external meetings; schedule interviews; coordinate onboarding of new staff
  • Meetings: assist with agenda creation; note and/or minute taking, track action items; in-person board and network meetings outside of Portland; run zoom webinars and meetings
  • Gift processing: thank you letters
  • Customer service: manage the national phone line; greet visitors once in person
  • Vendors: manage relationships; order and track supplies and merchandise
  • Budgets: manage marketing budget, enter expense reports
  • Mailing: print, collate, and mail marketing materials
  • Editing: Edit and proofread external-facing materials
  • Technology support: E-sign Genie document management; Zoom management; posting jobs on Hiring Thing
  • Complete other projects as assigned

Examples of key projects will include:

  • Friends of the Children Social Impact Fund
  • Impact Report
  • End of Year Appeal
  • New chapter launches

Skills, Knowledge, and Abilities Required:

  • Exceptional interpersonal, written, and verbal communication skills.
  • Excellent customer service skills. 
  • Strong technical skills in Office 365 and the ability to learn quickly.
  • Ability to build relationships through phone, email, and video conferencing.
  • Demonstrated ability to maintain confidentiality.
  • Demonstrated ability to edit written materials accurately and consistently.
  • Strong organizational and time management skills.
  • Must be detail-oriented and enjoy organizing others.
  • Ability to cultivate and sustain relationships and work effectively with a wide variety of constituencies.
  • Ability to effectively manage and prioritize several issues/tasks concurrently, meet deadlines and communicate status effectively.
  • Excellent word processing skills and demonstrated ability to organize files.
  • Accomplished with Microsoft Office suite (Word, Excel, PowerPoint, and Outlook) and Adobe Acrobat. Must be able to operate standard office equipment.
  • Ability to research and learn new technological tools.
  • Coordinate with vendors for events, office supplies, etc.

Education and Experience Required:

Bachelor’s degree or equivalent experience required. Five years experience in an administrative support position(s), including experience at a senior or executive support level. 

Friends of the Children is an Equal Opportunity Employer, committed to addressing discriminatory practices, and to working toward racial equity. The equal employment opportunity policy of Friends of the Children provides fair and equal opportunities for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, sex, gender, pregnancy, sexual orientation, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. Friends of the Children hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Friends of the Children is growing rapidly as communities across the country are experiencing the power of how “One” changes a child's story: One Friend. One Child. 12+ years. No matter what. #ThePowerOfOne

Learn more at friendsofthechildren.org or find us on Twitter, Facebook, and Instagram at @FriendsNational.