Program Director - Friends of the Children

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Friends of the Children is looking for a passionate, committed Program Director to take the lead in coordinating, implementing, and sustaining programming in Klamath Basin.  Our model is proven to break the cycle of generational poverty for children who face the highest risks by providing paid professional mentors to thousands of youth across the country.  The Program Director will be relentlessly driven to establish and expand our innovative, evidence-based model in Klamath Basin.  She or he will be a passionate advocate for children impacted by foster care and/or the criminal justice system, and will be effective at communicating the urgency of our mission and success of our outcomes.  The Program Director will work with other organizations, school districts, community leaders, and the foster care system to a significant preventive impact in Klamath Basin.  He or she will lead and inspire mentors, implement the child selection process, and cultivate and maintain relationships with schools, families, and community.

The ideal candidate will have a smart head for business, and be an innovative leader deeply connected to the communities we serve.  He or she will be proactive, results-driven, and possess a sense of urgency while at the same time look to focus their entrepreneurial talents to make a real difference for children facing the highest risks.  The Program Director will work closely with the Executive Director, and will help guide the organization through our planned expansion.  The right leader will be fiercely committed to equity and will ensure that every aspect of the organization's mission is executed with full engagement of communities impacted by our work.

Are you this amazing leader? Here's what we have to offer you:

  • A committed Executive Director who will partner with you to establish and grow the organization.
  • The ability to implement and supervise a proven evidence-based mentoring model.  
  • A strong, cohesive National team committed to innovation and high standards.
  • A team of talented employees who are passionate about working together to create an extraordinary organization.
  • The opportunity to leverage your understanding of marginalized populations and implement culturally and trauma informed practices.
  • Respect for work-life balance. You'll work hard, and we expect you to recharge your batteries.
  • A comprehensive benefit package.
  • Most of all, you get to lead an exceptional organization that empowers children facing incredible barriers change their life story every day.

At Friends of the Children – Klamath Basin you get to think globally and act locally. We are an established chapter within a growing, national network of 15 sites, including four sites in Oregon (Portland, Gresham, Klamath Basin, and Central Oregon); Austin, TX; Boston, MA; Charlotte, NC; Chicago, IL; Harlem and the South Bronx, NY; San Francisco, CA; Los Angeles, CA; Seattle, WA; and Cornwall, UK.  As Klamath Basin Program Director, you'll receive expert support from our National team, which is located in Portland, OR.  You'll also work with a talented team of leaders from the other sites, who collaborate to support the award-winning National scaling plan.

The following statements are intended to describe the general nature and level of work to be performed by individuals assigned to this position.  They are not intended as a comprehensive list of all responsibilities, duties, and skills required of personnel so classified.

Basic Function/Position Objective:

The Program Director must exhibit perseverance and an entrepreneurial spirit in their pursuit of establishing and growing the Friends of the Children program in Klamath Basin.  The Program Director is responsible for the management of programming for Friends of the Children – Klamath  Basin, ("Friends - Klamath  Basin") including designing, coordinating, implementing, and sustaining programming, as well as program research, proposal generation, and presentations, as required.  The Program Director is also responsible for supervising, guiding, developing, and evaluating the efforts of all professional mentors ("Friends"), and for the overall integrity of the program.  The Program Director is responsible for coordinating, implementing, and sustaining the child identification and selection process, and for the overall cultivation and maintenance of relationships with schools, families, and key community members.

The Program Director is a member of the senior management team and is expected to keep other members of senior management informed about the status of the program.  The Program Director is expected to interact constructively and proactively with members of the community, with partner schools, and, when asked by the Executive Director, with potential donors and other third parties.

Essential Functions/Core Job Accountabilities:

  • Actively participate as a member of the senior management team in leading the organization, participating in strategic planning and budgeting, and making, implementing, and upholding decisions or policies related to the operations of the organization.  Effectively lead organizational change.
  • Hire, supervise, inspire, develop, and evaluate efforts of Friends.  Serve as role model and mentor for Friends, ensure that they have resources necessary to perform their jobs, act as team facilitator and organizational motivator, and facilitate effective communication in all directions.   
  • Manage the performance of Friends, including completing and conducting annual and semi-annual performance appraisals.  Hold Friends accountable for work performance, adequacy of time spent with children, quality and diversity of activities with children, and administrative/reporting responsibilities.   
  • Work with National program staff to design and implement initial Friends training, as well as ongoing training and other required performance improvement activities. 
  • Know and understand the needs and issues of the families served.  Meet with each Friend one-on-one each month, and review Roadmaps and Transition Plans for each child on a monthly basis.  Assure that each Friend has helped develop a specific area of interest or talent for each child.
  • Lead and facilitate effective, weekly staff meetings ensuring focus on child and Friend successes, setbacks, issues, concerns, and ideas.  Ensure focus on the communication of organizational information or issues to team, and solicit feedback from team.
  • Communicate effectively and appropriately in all directions regarding organizational issues, concerns, policies, and procedures.  Raise and resolve issues appropriately.  
  • Solicit and obtain feedback from a minimum of two parents of children per month.  Document and maintain all feedback, and include in Quarterly Report.
  • Participate in regular conference calls with Program Directors in the network, and otherwise communicate with personnel at the National office and other chapters about the program. Research, develop, implement, and sustain best practice programming to serve current and future needs of the organization as required.
  • Manage the child identification and selection process; including developing and sustaining a robust, formalized process, and training and supervising process participants.
  • Develop and maintain strong relationships with partner schools to allow for effective program implementation and sustainability.  Design and implement a process to ensure others are trained/developed to work in this capacity as well, to further strengthen our efforts to cultivate and maintain these critical relationships.
  • Utilize program data to help develop, implement, and sustain enrichment activities and program excellence.  Ensure the quality of program delivery at all levels.
  • Develop, implement, and oversee other projects as required.
  • Be relentlessly committed to ensuring that youth reach their long term outcomes.
  • Work with Executive Director to ensure compliance with budgets and program guidelines.
  • Communicate regularly and effectively with Executive Director about key aspects of the program, including status of children, performance of Friends, recommendations for improvement of the program, and potential issues with particular staff members or children.
  • Oversee the recruiting, selection, and hiring of new Friends or other staff as required.  Assist with trainings.
  • Develop trusting, supportive relationships with families, and guardians of the children we serve.
  • Oversee the coordination of critical issues that arise with youth.
  • Responsible for the quality, integrity, and timely entry of program data.  
  • Ensure compliance with and accountability to organization’s policies, procedures, and practices as outlined in the Employee Manual and Friends Handbook.  Contribute to the development of any of these as required.  Help move the organization to one of increased accountability and zero tolerance.
  • Understand and inspire others to buy into the organization’s mission, vision, values, and principles and be able to clearly articulate the organization’s function.  
  • Serve as effective, compelling spokesperson for the organization.
  • Collaborate with and benefit from National team resources.
  • Other duties as assigned.
  • Strong interpersonal, written and verbal communication skills; organizational and time management, delegation and follow-up skills.
  • Ability to cultivate and sustain relationships and work effectively with a wide variety of constituencies, including staff, program children, parents, schools, organizational supporters, Board members, and community partners.
  • Ability to represent, effectively and professionally, the organization to a wide variety of audiences.
  • Ability to research, analyze data, design/develop, propose, implement, and sustain programming.
  • Ability to solve problems, work in a team environment, manage several issues concurrently, and meet deadlines in a fast-paced constantly changing work environment.
  • Strong project management skills. Proven ability to manage multiple deadlines, responsibilities, and competing priorities.
  • Ability to influence the behavior of others to achieve necessary results.
  • Strategic planning and budgeting skills.
  • Ability to work in diverse work environments.
  • Knowledge of child development and child issues, particularly those most relevant to our program youth.
  • Awareness of community resources, and the ability to cultivate and sustain relationships with these resources.
  • Ability to cultivate relationships with children, families, school personnel, organizational supporters, and community partners.
  • Enthusiasm for helping to plan and manage the anticipated growth of Friends – Klamath Basin, and commitment to developing personal skills and knowledge as appropriate to that growth.

Additional Responsibilities:

  • Oversee the recruiting, selection, and hiring of new Friends or other staff as required.  Assist with trainings.
  • Develop trusting, supportive relationships with families, and guardians of the children we serve.
  • Oversee the coordination of critical issues that arise with youth.
  • Responsible for the quality, integrity, and timely entry of program data.  
  • Ensure compliance with and accountability to organization’s policies, procedures, and practices as outlined in the Employee Manual and Friends Handbook.  Contribute to the development of any of these as required.  Help move the organization to one of increased accountability and zero tolerance.
  • Understand and inspire others to buy into the organization’s mission, vision, values, and principles and be able to clearly articulate the organization’s function.  
  • Serve as effective, compelling spokesperson for the organization.
  • Collaborate with and benefit from National team resources.
  • Other duties as assigned.

Skills, Knowledge, and Abilities:

  • Strong interpersonal, written and verbal communication skills; organizational and time management, delegation and follow-up skills.
  • Ability to cultivate and sustain relationships and work effectively with a wide variety of constituencies, including staff, program children, parents, schools, organizational supporters, Board members, and community partners.
  • Ability to represent, effectively and professionally, the organization to a wide variety of audiences.
  • Ability to research, analyze data, design/develop, propose, implement, and sustain programming.
  • Ability to solve problems, work in a team environment, manage several issues concurrently, and meet deadlines in a fast-paced constantly changing work environment.
  • Strong project management skills. Proven ability to manage multiple deadlines, responsibilities, and competing priorities.
  • Ability to influence the behavior of others to achieve necessary results.
  • Strategic planning and budgeting skills.
  • Ability to work in diverse work environments.
  • Knowledge of child development and child issues, particularly those most relevant to our program youth.
  • Awareness of community resources, and the ability to cultivate and sustain relationships with these resources.
  • Ability to cultivate relationships with children, families, school personnel, organizational supporters, and community partners.
  • Enthusiasm for helping to plan and manage the anticipated growth of Friends – Klamath Basin, and commitment to developing personal skills and knowledge as appropriate to that growth.

Education and Experience Required:

  • Bachelor’s degree in social work or related field; Master’s degree preferred.
  • Seven to ten years’ experience working with child-related programs in progressively responsible roles.
  • Three to five years in leadership or management role with significant supervisory duties and responsibilities.

Friends of the Children is committed to our community, to equal employment opportunity, and to diversity in our workplace.  

To learn more about Friends of the Children go to:  http://www.friendsklamath.org/


Location: Klamath Falls, OR
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Apply at: https://friendsofthechildren-national.hiringthing.com/job/79748/program-director-friends-of-the-children