Family Engagement Assistant

Klamath Falls, OR

The Part-time Family Engagement Assistant supports day-to-day functions of our program. This position will work closely with the Program Leadership to support the organization through a variety of administrative functions for approximately 15 hours per week.  The right candidate will excel at working as part of a small team, while effectively managing multiple administrative projects and tasks and providing empathetic and strengths-based support to families facing multiple barriers. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

  • Work closely with the 2Gen Program Manager to ensure caregiver outcomes are achieved  
  • Develop trusting, supportive relationships with families and caregivers of our program youth 
  • Work collaboratively with program staff and our families to identify gaps in services experienced by our kids and families  
  • Research appropriate local resources to fill service gaps 
  • Collaborate with programming team to ensure quality, seamless service delivery to families including resource referral, parent-skill-building, developing positive social networks and crisis intervention supports as needed 
  • In collaboration with Program Leadership organize events (scheduling, coordinating with hosts/caterer, preparation of materials, registrations and other projects) including but not limited to:  
    • quarterly caregiver cafes  
    • biannual caregiver panel meetings 
    • biannual caregiver and family engagement events 
    • annual alumni event 
  • Work closely with the Program Director to author and distribute family newsletter and other communication materials 
  • Work with development and program staff to coordinate back-to-school supplies, holiday gift campaigns, enrichment experiences, and other in-kind donations for the children in our program and their siblings 
  • Solicit, obtain and document feedback from caregivers on monthly basis 
  • Solicit, obtain and document feedback from alumni upon exit and annually 
  • Food and program supply purchases and errand running as needed 
  • Active participation in staff meetings and events, as required 
  • Assistance with surveys and data collection 


ESSENTIAL SKILLS AND ABILITIES 

  • Understand family and social service resources available in the Klamath Basin 
  • Experience working with children and families 
  • Exceptional interpersonal communication skills 
  • Experience working with diverse constituencies  
  • Excellent written communication skills and attention to detail and accuracy 
  • Proficiency in Microsoft Office Suite  
  • Highly organized and dependable; ability to work independently and maintain composure under pressure 
  • Ability to maintain confidentiality, use good judgment and follow procedures 
  • Ability to travel locally and adapt schedule to meet the organization’s needs 
  • Familiarity with nonprofit organizations 
  • Basic knowledge of event planning  
  • Database experience preferred 


ADDITIONAL JOB REQUIREMENTS 

  • Must pass pre-employment drug screening   
  • Must pass fingerprint and background checks   
  • All Friends employees are mandated reporters and are legally required to ensure a report is made when abuse is observed or suspected 
  • Be willing to work flexible and non-traditional hours regularly to suit family and programmatic needs 
  • Participate in Friends of the Children training 
  • Communicate effectively and appropriately in all directions regarding organizational issues, concerns, policies, and procedures.  
  • Raise and resolve issues appropriately 
  • The Family Engagement Assistant must provide their own child-safe vehicle and insurance; we reimburse for mileage 

Friends of the Children is growing rapidly as communities across the country are experiencing the power of how “One” changes a child's story: One Friend. One Child. 12+ years. No matter what. #ThePowerOfOne

To know more about Friends of the Children go to: friendsklamath.org